Overview

CVoice is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level. CVoice lays the foundation for gaining hands-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a student to apply the knowledge gained in this course to their specific needs.

Implementing Cisco Quality of Service (QOS) provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms. The curriculum covers the theory of IP QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help students to apply the concepts mastered in individual modules to real-life scenarios. The course also gives students design and usage rules for various advanced IP QoS features and the integration of IP QoS with underlying Layer 2 QoS mechanisms, allowing them to design and implement efficient, optimized, and trouble-free multi-service networks.

Course Objectives:

• Identify the components, processes and features of traditional telephony networks that provide end-to-end call functionality
• Describe two methods of call control used on voice and data networks and provide one example of a protocol for each
• List at least five components or capabilities that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments
• Select the appropriate analog voice connection to a Cisco device given the types of analog connections and their susceptibility to line quality problems
• Choose a voice compression scheme that best suits your needs given the fundamentals of digital voice encoding
• Describe the appropriate signaling method to deploy in a telephony system given the type of signaling: between PBXs; between PBXs and central offices; or specialized, such as ISDN
• Implement an effective method of transporting fax and modem traffic over a Voice over IP network given the standard implementations of fax and the methods used to transport modern traffic
• Given a converged network, explain the need to implement Quality of Service (QoS) and explain methods for implementing and managing QoS
• Given a converged network, identify and describe different models used for ensuring QoS in a network and explain key IP QoS mechanisms used to implement the models
• Given a converged network, explain the use of MQC and AutoQoS to implement QoS on the network
• Given a converged network and a policy defining QoS requirements, successfully classify and mark network traffic to implement the policy

Course Outline

Module 1 Introducing to Packet Voice Technologies
Module 2 Analog and Digital Voice Connections
Module 3 Configuring Voice Interfaces
Module 4 Voice Dial Peers
Module 6 Introduction to Voice over IP
Module 6 Voice over IP Signaling and Call Control
Module 7 Improving and Maintaining Voice Quality
Module 8 Scalable Numbering and Applications

QOS Course Outline:

Module 1: Introduction to IP QoS
Module 2: The Building Blocks of IP QoS
Module 3: Introduction to Modular QoS CLI and Auto-QoS
Module 4: Classification and Marking
Module 6: Congestion Management
Module 6: Congestion Avoidance
Module 7: Traffic Policing and Shaping
Module 8: Link Efficiency Mechanisms
Module 9: QoS Best Practices

Exams

Review and Testing is done on the 6th day of class.

642-432 CVOICE

642-642 QOS

Prerequisites

CCNA certification or equivalent knowledge in configuring Cisco routers and switches

Guarantee

GlobalNet Training will refund 100% of your tuition upon return of all course materials, if, by the end of the first day of class, you notify your instructor that the course, curriculum, or instructor does not meet your expectations. Plus, we offer the opportunity to re-sit another available course at no additional charge in Dallas or for an administrative/facility fee of $100 per day at any of our other locations for up to one year following the original course date. Re-sits are granted on a space-available basis only. GlobalNet Training will only allow a free resit opportunity provided the exam number(s) do not change from the original course attended.

If you provide proof that you hold a current CCNA certification, we further Guarantee that you will pass your exams, or we will provide you with one retake voucher for each exam not passed for a total of 4 retake vouchers. Retake vouchers MUST be claimed within two weeks of completing the course.  Retake voucher requests received after two weeks from the conclusion of your course will not be honored.   Please note that this guarantee is also predicated upon your keeping your cellular phone or pager on mute during class hours. You also must arrive on time to class and not leave early.

All classes in Dallas are guaranteed to run! Many other training providers will keep re-scheduling until they have full classes. GlobalNet Training will deliver your class in Dallas - even with very low enrollment - as we realize your time is valuable.

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