Overview

CVoice is the first course in the Cisco Voice Professional Curriculum, a curriculum track that starts at the basics of packetized voice and builds up to a true voice professional level. CVoice lays the foundation for gaining hands-on skills and significant understanding of packet telephony by presenting the technologies that are common for both Enterprise and Service Provider students. The course also teaches students how to use the available Cisco tools to find the information needed to accomplish their everyday tasks. Since no two networks are alike, this approach enables a student to apply the knowledge gained in this course to their specific needs.

Implementing Cisco Quality of Service (QOS) provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms. The curriculum covers the theory of IP QoS, design issues, and configuration of various QoS mechanisms to facilitate the creation of effective administrative policies providing QoS. Case studies and lab exercises included in the course help students to apply the concepts mastered in individual modules to real-life scenarios. The course also gives students design and usage rules for various advanced IP QoS features and the integration of IP QoS with underlying Layer 2 QoS mechanisms, allowing them to design and implement efficient, optimized, and trouble-free multi-service networks.

Course Objectives:

• Identify the components, processes and features of traditional telephony networks that provide end-to-end call functionality
• Describe two methods of call control used on voice and data networks and provide one example of a protocol for each
• List at least five components or capabilities that are required to provide integrated voice and data services in campus LAN, enterprise, and service provider environments
• Select the appropriate analog voice connection to a Cisco device given the types of analog connections and their susceptibility to line quality problems
• Choose a voice compression scheme that best suits your needs given the fundamentals of digital voice encoding
• Describe the appropriate signaling method to deploy in a telephony system given the type of signaling: between PBXs; between PBXs and central offices; or specialized, such as ISDN
• Implement an effective method of transporting fax and modem traffic over a Voice over IP network given the standard implementations of fax and the methods used to transport modern traffic
• Given a converged network, explain the need to implement Quality of Service (QoS) and explain methods for implementing and managing QoS
• Given a converged network, identify and describe different models used for ensuring QoS in a network and explain key IP QoS mechanisms used to implement the models
• Given a converged network, explain the use of MQC and AutoQoS to implement QoS on the network
• Given a converged network and a policy defining QoS requirements, successfully classify and mark network traffic to implement the policy

Course Outline

Module 1: Introducing to Packet Voice Technologies
Module 2: Analog and Digital Voice Connections
Module 3: Configuring Voice Interfaces
Module 4: Voice Dial Peers
Module 5: Introduction to Voice over IP
Module 6: Voice over IP Signaling and Call Control
Module 7: Improving and Maintaining Voice Quality
Module 8: Scalable Numbering and Applications

QOS Course Outline:

Module 1: Introduction to IP QoS
Module 2: The Building Blocks of IP QoS
Module 3: Introduction to Modular QoS CLI and Auto-QoS
Module 4: Classification and Marking
Module 5: Congestion Management
Module 6: Congestion Avoidance
Module 7: Traffic Policing and Shaping
Module 8: Link Efficiency Mechanisms
Module 9: QoS Best Practices

Exams

Review and Testing is done on the 6th day of class.

CVoice (642-436) Cisco Voice over IP v6.0

QoS (642-642) Quality of Service

Prerequisites

CCNA certification or equivalent knowledge in configuring Cisco routers and switches.

Guarantee

If you successfully complete a GlobalNet Training Bootcamp and do not pass a professional certification examination, you are eligible to enroll in a subsequent Bootcamp within one (1) year with just a small administrative fee (and the cost of new books if the course changes).

The GlobalNet Training Guarantee is subject to the following terms and conditions:
(i) You must notify GlobalNet Training in writing and provide proof of having not passed an applicable professional certification examination within 10 days (two business weeks) following the last day of the Bootcamp you attended; (ii) Your participation in a subsequent Bootcamp under this Guarantee is based on seat availability in a regularly scheduled, open enrollment Bootcamp; (iii) Except for your Bootcamp tuition and enrollment fees you are solely responsible for all costs and expenses incurred in attending a Bootcamp under this Guarantee, including all travel, lodging, meals and other out-of-pocket expenses, such as exams, associated with your participation in such Bootcamp; and (iv) Only individual (single) registrations are eligible to participate under this Guarantee. This Guarantee does not apply to custom or corporate block purchases.