Overview

Cisco Systems® has a leading position in IP Telephony solutions, owning over 40% of the market. Their solutions are providing Fortune 1000 companies scalable and cost effective unified communication options which reduce costs while providing enhanced services. The challenge is that deploying this technology is NOT easy. It requires skills to plan and design the solution and experience to implement and operate the products that make up the solution.

GlobalNet Training's 12-day CCVP boot camp gives students the necessary skills and knowledge needed to plan, design, implement and operate a Cisco® Call Manager IPT solution. During this course, students gain 24/7 access to their own pod of the latest Cisco IP telephony equipment listed in detail on the following page.

As with all GlobalNet Training courses, there is no equipment sharing. GlobalNet Training's CCVP students are able to gain a unique perspective, because our instructors have worked directly with Nortel and Avaya equipment as well as the U.S. Department of Defense (DoD) Voice over Internet Protocol which enables the Cisco IP Communications system to conform to the interoperability, reliability, and resiliency requirements of DoD's multi-vendor voice network.

GlobalNet Training's CCVP course is arranged to follow the Cisco PDIO (Plan, Design, Implement, and Operation) model. By overlapping and duplicating content, this course provides a more thorough understanding of the material and helps to ensure that students will retain more information. The following five courses are covered in this Cisco IP Telephony boot camp:

• Cisco Voice Over IP
• Quality of Service
• Cisco IP Telephony 1 & 2
• IP Telephony Troubleshooting

This is not your standard certification boot camp. Students will work with hands-on equipment. This course ensures students will graduate with the knowledge to pass these critical IPT Certification exams and the skill to deploy solutions.
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What sets us apart:

• Our dedicated team of instructors has been teaching the CCVP Certification course for GlobalNet Training since the certification’s inception in June 2005.  Each team member possesses a unique skill set including implementation, configuration, troubleshooting, and test preparation.
• Students DO NOT share equipment in our course.  With 24/7 access to the equipment, the individual can maximize lab time after hours to practice the complicated Call Manager configurations.
• All exams are completed on site.  See exam list and course breakdown for testing days and exam numbers.

Exams

• 642-436 CVoice (test on 1st Wednesday) -- Cisco Voice over IP v6.0
• 642-642 QoS (test on 1st Saturday) -- Quality of Service
• 642-446 CIPT 1 (test on 2nd Tuesday) -- Implementing Cisco Unified Communications Manager Part 1 (CIPT1 v6.0)
• 642-456 CIPT 2 (test on 2nd Thursday) -- Implementing Cisco Unified Communications Manager Part 2 (CIPT2 v6.0)
• 642-426 TUC (test on 2nd Friday) -- Troubleshooting Cisco Unified Communications Systems (TUC v1.0)

Equipment

• 3640 series routers
• 2600 series routers
• 1760 series voice enabled routers
• 3550 series inline power switches
• 2950 series switches
• Cisco 7960 IP Phones
• Analog phones
• Cisco 7825 Call manager servers running v4.1.3 Software bootable to v4.3 and v5.0.

Intended Audience

• Technical professionals with Cisco Partners who specialize in selling and servicing Cisco IPT Solutions.
• Cisco Sales and System Engineers working on IPT solutions
• Technology professionals needing a detailed understanding of Cisco IP Telephony
• Technical professionals with companies that use Cisco IPT products, who support those products on a daily basis

Course Objectives

• Learn the details of Cisco IPT solutions and the technologies that make those solutions work
• Gain the Knowledge necessary to pass the 3 Cisco IPT specialist certification exams that are required to be come a Cisco IPT Design, Support, and Operations Specialist. These are the necessary IPT requirements for your company’s IP Communications Specialization
• Get extensive hands-on labs to help reinforce the knowledge you gain as well as providing practical skills to complement ones understanding of the IPT technologies
• Follow the Cisco PDIO model to learn Cisco IPT, starting with the foundations of IP Telephony, planning and designing a telephony solution, and deploying and troubleshooting Call Manager

Course Outline

• Sunday - Hotel Check-in after 3 pm CST
• Monday - Day 1 of Class! Be at the training facility by 8am to sign in. Class begins with CVoice lecture and labs.
• Tuesday - CVoice lecture and labs
• Wednesday - Review - CVoice exam before lunch, QoS lecture and labs
• Thursday - QoS lecture and labs
• Friday - QoS lecture and labs
• Saturday - Review - QoS exam before lunch, CIPT I lecture and labs
• Sunday - CIPT I lecture and labs
• 2nd Monday - CIPT I lecture and labs
• 2nd Tuesday - Review, CIPT I exam before lunch, CIPT II lecture and labs
• 2nd Wednesday - CIPT II lecture and labs
• 2nd Thursday - Review, CIPT II exam before lunch. TUC lecture and labs
• 2nd Friday - Check out of hotel. Review -TUC exam before lunch.
You can plan on being at the training center no later than 2 PM CST

Prerequisites

Students should possess the Cisco Certified Network Associate (CCNA) certification or the equivalent knowledge in configuring Cisco routers and switches. (See Course Guarantee for more information.

Guarantee

GlobalNet Training will refund 100% of your tuition upon return of all course materials, if, by the end of the first day of class, you notify your instructor that the course, curriculum, or instructor does not meet your expectations. Plus, we offer the opportunity to re-sit another available course at no additional charge in Dallas or for an administrative/facility fee of $100 per day at any of our other locations for up to one year following the original course date. Re-sits are granted on a space-available basis only. GlobalNet Training will only allow a free resit opportunity provided the exam number(s) do not change from the original course attended.

If you provide proof that you hold a current CCNA certification, we further Guarantee that you will pass your exams, or we will provide you with one retake voucher for each exam not passed for a total of 4 retake vouchers. Retake vouchers MUST be claimed within two weeks of completing the course.  Retake voucher requests received after two weeks from the conclusion of your course will not be honored.   Please note that this guarantee is also predicated upon your keeping your cellular phone or pager on mute during class hours. You also must arrive on time to class and not leave early.

All classes in Dallas are guaranteed to run! Many other training providers will keep re-scheduling until they have full classes. GlobalNet Training will deliver your class in Dallas - even with very low enrollment - as we realize your time is valuable.

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