IP Telephony Express (IPTX)

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IP Telephony Express (IPTX)

Cisco CallManager Express and Cisco Unity Express
architecture, components, functionality, and features.

This Cisco® authorized course is delivered by
a Cisco® Certified Systems Instructor.*

Overview

This course, IP Telephony Express (IPTX) v 4.0, describes Cisco CallManager Express and Cisco Unity Express architecture, components, functionality, and features. The course also describes some VoIP and quality of service (QoS) technologies, and applies them to the Cisco CallManager Express and Cisco Unity Express environment.

Who Should Attend

Customers
Channel Partners / Resellers

Cisco Career Certifications

This course is part of the following Certifications:

Cisco IP Telephony Express Specialist

Course Objectives

After completing this course you should be able to:

Describe the features, positioning strategies, and deployment models of Cisco Unified CallManager * Express and contrast traditional telephony and VoIP
Describe the features and functionality of Cisco Unified CallManager Express and configure Cisco Unified CallManager Express to support IP phones
Configure analog voice interfaces, digital voice interfaces, and dial peers to set up VoIP communications
Configure additional Cisco Unified CallManager Express features including GUI features, phone features, TAPI, and network management
Install and upgrade Cisco Unity Express, configure Cisco Unity Express Auto Attendant, users, groups, and voice mail, and troubleshoot Cisco Unity Express
Understand some of the commonly encountered design issues for deploying Cisco Unified Call Manager Express and Cisco Unity Express

Course Outline

This 5-day course is geared towards obtaining hands-on experience only; therefore, there is no exam.

Module 1 - Cisco Unified CallManager Express Fundamentals
Module 2 - Cisco Unified CallManager Express Configuration
Module 3 - PSTN Interfaces and Voice Dial Peers Configuration
Module 4 - Configuration of Additional Cisco Unified CallManager Express Features
Module 5 - Cisco Unity Express Auto Attendant and Voice Mail Configuration
Module 6 - Cisco Unified CallManager Express and Cisco Unity Express Network Design

Prerequisites

A fundamental understanding of IP addressing and subnetting, VLANs, basic route plan construction, H.323 dial peer configuration, and Cisco IOS and Catalyst OS command line basics.

The following courses are recommended:
CCNA Boot Camp (CCNABOOT)
Cisco Voice over IP (CVOICE)

The Course Schedule is now opening...

* Course delivered by Internetworking Training, Inc., a Sponsored Organization of FastLane.

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